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Breakdown Direct APP

About the Breakdown Assistance APP

We've developed a Web APP to help you quickly get assistance when your vehicle has broken down. Because it's a Web APP it means you don't need to download it to use it and it will work on almost every smartphone connected to the Internet.

When first going to the APP enter your vehicle registration number to retrieve your policy details, you can also add the APP to your home screen (recommended) so it's quicker to access it when you really need it.

The map on the APP will track your location and when you click the 'Broken Down' button try to match your location with the closes street address it can find. You'll also be given the number to call for breakdown recovery so use this, the address you're given and the location on the map.

Using the Breakdown Direct Assistance APP

  • Before using the APP you will need to input your Vehicle registration number to retrieve your policy details
  • Once your policy information had been retrieved you can view your current location on the map page
  • Click the 'Broken Down' button in the top right of the screen to pinpoint your current address and get phone number for breakdown recovery

If you are experiencing difficulty in pinpointing your position accurately please read the following:

  • You will need to be connected to the Internet on your smartphone with data services switched on
  • For best accuracy it's important that you have location services (GPS) also enabled

Switching on location services on iPhone

  • 1. Tap the Settings icon on your home screen
  • 2. Tap Privacy
  • 3. Tap Location Services
  • 4. Tap the Location Services slider to On
  • 5. You may also need to scroll down to Safari and tap the slider toggle to On

Switching on location services on Android

  • 1. Tap the Settings icon on your menu
  • 2. Tap Location
  • 3. Enable Wireless networks
  • 4. Enable GPS services

Switching on location services on Windows

  • 1. On Start, flick left to the App list
  • 2. Tap Settings
  • 3. Tap Location
  • 4. Turn on Location services

"The level of service was exceptional ........ the customer service experience was one of the best we have ever had"
P. Edge, Range Rover

  • UK Cover - all prices include tax
  • Breakdown Direct 101
    Roadside + Local Recovery.
    from £29.95
  • Breakdown Direct 201
    Roadside + Nationwide Recovery*
    from £53.80
  • Breakdown Direct 301
    Roadside + Nationwide Recovery* + HomeStarter.
    from £68.95
  • Breakdown Direct 401
    Roadside + Nationwide Recovery * + HomeStarter + EuroCover.
    from £99.00

  • * with hire car, or overnight accommodation options

Breakdown Direct - Important Notice!

Breakdown Direct are in the process of arranging new and improved vehicle breakdown solutions for our new customers going forward. All existing policies underwritten by Inter Partner Assistance SA UK Branch remain valid.

While we are doing this we have teamed up with Voyager Insurance Services Ltd, an award winning provider of breakdown and travel insurance established in 1996, to provide breakdown insurance for our new customers and to give you access to instant quotes and cover available online. Please click the applicable link, whereupon you will be transferred to the relevant product and service available from Voyager Insurance Services on their website.

To buy breakdown cover please use the links below

Buy European Breakdown Cover | Buy UK Breakdown Cover

To login to your existing account please use the links below

My Account | Agent Login | Affiliate Login

Breakdown Direct is a trading style and brand of Breakdown Solutions Limited and used under license by Voyager Insurance Services Limited. Breakdown Solutions Limited is an Introducer Appointed Representative of Voyager Insurance Services Ltd for Vehicle Breakdown Insurance, Travel Insurance and related insurance products. Insurance products sold by Voyager Insurance Services limited are arranged and administered by Voyager Insurance Services Ltd on a non-advised basis. Voyager Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 305814). Registered address: Bankside 300, Peachman Way, Broadland Business Park, Norwich, Norfolk, NR7 0LB, UK. Administration Address: 13-21 High Street, Guildford, Surrey, GU1 3DG, United Kingdom. Financial Services Register number 202912.