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About our Breakdown Insurance Services

Our Regulators, the Financial Condcut Authority, require that we tell you the following

1. Breakdown Direct is the trading name of Breakdown Solutions Ltd, 5 Warnham Crt Rd, Carshalton Beeches, Surrey, SM5 3LY. Breakdown Solutions Ltd is registered in England and Wales (registered number 3828289). Breakdown Solutions Ltd operates as an independent insurance intermediary and is authorised and regulated by the Financial Condcut Authority (FCA). Our FCA Registration Number is 308864.

2. Our underwriters:

Vehicle breakdown and Key Protection cover:

Inter Partner Assistance, part of the AXA Insurance Group
Registered in England and Wales
Company Number FC008998

Motor legal cover:

Motor legal cover is administered on behalf of DAS Legal Expenses, registered in England company number 3524185.

The Insurers are based in the United Kingdom.

3. We do not give advice or make recommendations on this web site to you about your vehicle breakdown insurance needs, which may also include additional key and legal cover.

You will not have to pay a fee for our services unless you require a mid term adjustment e.g. an upgrade to your existing cover. In this situation, we will inform you what fee is due and only proceed with your agreement.

4. If you wish to register a complaint, please contact us at:

Customer Services Manager, Breakdown Direct at

In the event of you not being satisfied with the handling of your complaint with regard to Vehicle Breakdown and Key Protection Cover, you can write to the Quality Manager, who will arrange an investigation on behalf of the General Manager, at: Inter partner Assistance, The Quadrangle, 106 -118 Station Road, Redhill, Surrey RH1 1PR or telephone 0870 609 00230870 609 0023

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. South Quay Plaza, 183 Marsh Wall, Docklands, London E14 9SR or telephone 0845 080 18000845 080 1800.

The existence of these procedures does not affect your right to take legal proceedings

5. We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

The FSCS is a safety net for customers of financial services firms should the firm not be able to meet its liabilities.  Further information can be obtained from on

"We pretty much tested every part of our breakdown cover, and can say with authority - it works!"
Tim Swift - Landrover Discovery.

  • Average response rate under 40 minutes (UK).
  • Breakdown cover for cars, m/cycles and commercial vehicles. Limits apply.
  • Discounts of up to 30% for multi vehicle policies (UK cover).
  • 14 day money back guarantee. Subject to T&C's.
  • Simple online policy managment.
  • Prices include tax

Breakdown Direct - Important Notice!

Breakdown Direct are in the process of arranging new and improved vehicle breakdown solutions for our new customers going forward. All existing policies underwritten by Inter Partner Assistance SA UK Branch remain valid.

While we are doing this we have teamed up with Voyager Insurance Services Ltd, an award winning provider of breakdown and travel insurance established in 1996, to provide breakdown insurance for our new customers and to give you access to instant quotes and cover available online. Please click the applicable link, whereupon you will be transferred to the relevant product and service available from Voyager Insurance Services on their website.

To buy breakdown cover please use the links below

Buy European Breakdown Cover | Buy UK Breakdown Cover

To login to your existing account please use the links below

My Account | Agent Login | Affiliate Login

Breakdown Direct is a trading style and brand of Breakdown Solutions Limited and used under license by Voyager Insurance Services Limited. Breakdown Solutions Limited is an Introducer Appointed Representative of Voyager Insurance Services Ltd for Vehicle Breakdown Insurance, Travel Insurance and related insurance products. Insurance products sold by Voyager Insurance Services limited are arranged and administered by Voyager Insurance Services Ltd on a non-advised basis. Voyager Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 305814). Registered address: Bankside 300, Peachman Way, Broadland Business Park, Norwich, Norfolk, NR7 0LB, UK. Administration Address: 13-21 High Street, Guildford, Surrey, GU1 3DG, United Kingdom. Financial Services Register number 202912.